{"id":5212,"date":"2023-10-16T23:51:15","date_gmt":"2023-10-16T16:51:15","guid":{"rendered":"https:\/\/mhgvietnam.com\/?p=5212"},"modified":"2023-10-16T23:51:19","modified_gmt":"2023-10-16T16:51:19","slug":"it-support-nghe-ho-tro-cntt-dang-hot-nhu-the-nao","status":"publish","type":"post","link":"https:\/\/mhgvietnam.com\/en\/it-support-nghe-ho-tro-cntt-dang-hot-nhu-the-nao\/","title":{"rendered":"IT Support: Ngh\u1ec1 h\u1ed7 tr\u1ee3 CNTT \u0111ang hot nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"<p>Trong ng\u00e0nh C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT), IT support \u0111ang l\u00e0 m\u1ed9t v\u1ecb tr\u00ed nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u s\u1ef1 quan t\u00e2m tr\u00ean th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng. C\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 IT support l\u00e0 g\u00ec, c\u00f4ng vi\u1ec7c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<h2>IT support l\u00e0 g\u00ec?<\/h2>\n<p>IT support, vi\u1ebft t\u1eaft c\u1ee7a Information Technology Support, \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt CNTT. \u0110\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh cung c\u1ea5p v\u00e0 h\u1ed7 tr\u1ee3 c\u00e1c d\u1ecbch v\u1ee5 li\u00ean quan \u0111\u1ebfn c\u00e1c s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 nh\u01b0 m\u00e1y t\u00ednh, TV, m\u00e1y ghi video k\u1ef9 thu\u1eadt s\u1ed1, \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng v\u00e0 ph\u1ea7n m\u1ec1m. M\u1ee5c ti\u00eau c\u1ee7a IT support l\u00e0 cung c\u1ea5p gi\u1ea3i ph\u00e1p cho ng\u01b0\u1eddi d\u00f9ng khi g\u1eb7p s\u1ef1 c\u1ed1 v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m m\u00e0 h\u1ecd \u0111ang s\u1eed d\u1ee5ng.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/mhgvietnam.com\/vn\/blog\/wp-content\/uploads\/2022\/07\/it-support.jpg\" alt=\"it support\" \/><\/p>\n<h2>C\u00f4ng vi\u1ec7c IT support<\/h2>\n<p>C\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t IT supporter kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt. Ngo\u00e0i vi\u1ec7c t\u01b0 v\u1ea5n, h\u01b0\u1edbng d\u1eabn v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc cho kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7, IT support c\u00f2n \u0111\u1ea3m nh\u1eadn c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00e1c nh\u01b0:<\/p>\n<ul>\n<li>C\u00e0i \u0111\u1eb7t v\u00e0 \u0111\u1ecbnh c\u1ea5u h\u00ecnh ph\u1ea7n c\u1ee9ng, ph\u1ea7n m\u1ec1m, h\u1ec7 th\u1ed1ng, m\u1ea1ng v\u00e0 c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c.<\/li>\n<li>Gi\u00e1m s\u00e1t v\u00e0 b\u1ea3o tr\u00ec h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh v\u00e0 m\u1ea1ng.<\/li>\n<li>\u0110\u00e1p \u1ee9ng k\u1ecbp th\u1eddi c\u00e1c y\u00eau c\u1ea7u v\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<li>Cung c\u1ea5p h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c tr\u1ef1c ti\u1ebfp.<\/li>\n<li>S\u1eeda ch\u1eefa v\u00e0 thay th\u1ebf thi\u1ebft b\u1ecb khi c\u1ea7n thi\u1ebft.<\/li>\n<li>Th\u1eed nghi\u1ec7m c\u00f4ng ngh\u1ec7 m\u1edbi.<\/li>\n<li>Tham gia \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt.<\/li>\n<li>Thu th\u1eadp th\u00f4ng tin v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/li>\n<\/ul>\n<h2>K\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft cho IT support<\/h2>\n<p>IT support kh\u00f4ng ch\u1ec9 \u0111\u00f2i h\u1ecfi ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u1ec1 CNTT m\u00e0 c\u00f2n y\u00eau c\u1ea7u c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m sau \u0111\u00e2y:<\/p>\n<ol>\n<li>Ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n: IT supporter c\u1ea7n c\u00f3 ki\u1ebfn th\u1ee9c v\u1ec1 c\u00e0i \u0111\u1eb7t ph\u1ea7n m\u1ec1m, thi\u1ebft l\u1eadp ph\u1ea7n c\u1ee9ng v\u00e0 di\u1ec7t virus.<\/li>\n<li>K\u1ef9 n\u0103ng giao ti\u1ebfp: IT supporter c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c qua internet.<\/li>\n<li>Qu\u1ea3n l\u00fd th\u1eddi gian: IT supporter c\u1ea7n ph\u00e2n b\u1ed5 th\u1eddi gian m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 x\u1eed l\u00fd nhi\u1ec1u y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<li>Quan s\u00e1t v\u00e0 ch\u00fa tr\u1ecdng chi ti\u1ebft: IT supporter c\u1ea7n quan s\u00e1t v\u00e0 ch\u00fa \u00fd \u0111\u1ebfn c\u00e1c chi ti\u1ebft nh\u1ecf trong qu\u00e1 tr\u00ecnh h\u1ed7 tr\u1ee3 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c.<\/li>\n<li>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1: IT supporter c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t cho c\u00e1c v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt ph\u00e1t sinh.<\/li>\n<\/ol>\n<h2>L\u01b0\u01a1ng c\u1ee7a IT support<\/h2>\n<p>M\u1ee9c l\u01b0\u01a1ng c\u1ee7a IT support th\u01b0\u1eddng dao \u0111\u1ed9ng t\u1eeb 7-11 tri\u1ec7u \u0111\u1ed3ng m\u1ed7i th\u00e1ng. Tuy nhi\u00ean, v\u1edbi kinh nghi\u1ec7m v\u00e0 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n n\u00e2ng cao, m\u1ee9c l\u01b0\u01a1ng c\u00f3 th\u1ec3 t\u0103ng l\u00ean t\u1eeb 10-25 tri\u1ec7u \u0111\u1ed3ng m\u1ed7i th\u00e1ng. \u1ede v\u1ecb tr\u00ed qu\u1ea3n l\u00fd, m\u1ee9c l\u01b0\u01a1ng c\u00f3 th\u1ec3 l\u00ean \u0111\u1ebfn 30-70 tri\u1ec7u \u0111\u1ed3ng m\u1ed7i th\u00e1ng. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c l\u01b0\u01a1ng cao, b\u1ea1n c\u1ea7n n\u1ed7 l\u1ef1c trong c\u00f4ng vi\u1ec7c.<\/p>\n<h2>C\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m IT support t\u1ea1i Vi\u1ec7t Nam<\/h2>\n<p>IT support l\u00e0 m\u1ed9t ng\u00e0nh ngh\u1ec1 c\u00f3 ti\u1ec1m n\u0103ng t\u1ea1i Vi\u1ec7t Nam. S\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin m\u1edf ra nhi\u1ec1u c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m trong l\u0129nh v\u1ef1c n\u00e0y. B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm c\u00e1c c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m IT support tr\u00ean c\u00e1c website uy t\u00edn nh\u01b0 MH Group <a href=\"https:\/\/mhgvietnam.com\/en\/\">t\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<p>Th\u00f4ng qua b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n \u0111\u00e3 c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 IT support v\u00e0 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00f4ng vi\u1ec7c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft. N\u1ebfu b\u1ea1n \u0111am m\u00ea c\u00f4ng ngh\u1ec7 v\u00e0 mu\u1ed1n ph\u00e1t tri\u1ec3n b\u1ea3n th\u00e2n trong l\u0129nh v\u1ef1c CNTT, h\u00e3y c\u00e2n nh\u1eafc \u0111\u1ebfn vi\u1ec7c theo \u0111u\u1ed5i ngh\u1ec1 IT support.<\/p>","protected":false},"excerpt":{"rendered":"<p>Trong ng\u00e0nh C\u00f4ng ngh\u1ec7 th\u00f4ng tin (CNTT), IT support \u0111ang l\u00e0 m\u1ed9t v\u1ecb tr\u00ed nh\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u s\u1ef1 quan t\u00e2m tr\u00ean th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng. C\u00f9ng t\u00ecm hi\u1ec3u v\u1ec1 IT support l\u00e0 g\u00ec, c\u00f4ng vi\u1ec7c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y. IT support l\u00e0 g\u00ec? IT support, vi\u1ebft t\u1eaft c\u1ee7a Information [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6293,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-5212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"_links":{"self":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/comments?post=5212"}],"version-history":[{"count":1,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5212\/revisions"}],"predecessor-version":[{"id":6294,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5212\/revisions\/6294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media\/6293"}],"wp:attachment":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media?parent=5212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/categories?post=5212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/tags?post=5212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}