{"id":5448,"date":"2023-10-15T09:27:54","date_gmt":"2023-10-15T02:27:54","guid":{"rendered":"https:\/\/mhgvietnam.com\/?p=5448"},"modified":"2023-10-15T09:27:55","modified_gmt":"2023-10-15T02:27:55","slug":"telemarketing-kham-pha-cong-viec-va-su-khac-biet-so-voi-telesale","status":"publish","type":"post","link":"https:\/\/mhgvietnam.com\/en\/telemarketing-kham-pha-cong-viec-va-su-khac-biet-so-voi-telesale\/","title":{"rendered":"Telemarketing: Kh\u00e1m ph\u00e1 c\u00f4ng vi\u1ec7c v\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi Telesale"},"content":{"rendered":"<p>B\u1ea1n c\u00f3 \u0111ang t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c h\u00ecnh th\u1ee9c marketing v\u00e0 \u0111\u00e3 nghe \u0111\u1ebfn c\u1ee5m t\u1eeb Telemarketing? \u0110\u00fang kh\u00f4ng? Th\u1eadt th\u00fa v\u1ecb, v\u00ec Telemarketing l\u00e0 m\u1ed9t v\u1ecb tr\u00ed kh\u00e1 ph\u1ed5 bi\u1ebfn tr\u00ean c\u00e1c s\u00e0n tuy\u1ec3n d\u1ee5ng. Tuy nhi\u00ean, c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi v\u1eabn ch\u01b0a ph\u00e2n bi\u1ec7t r\u00f5 s\u1ef1 kh\u00e1c nhau gi\u1eefa Telemarketing v\u00e0 Telesale.<\/p>\n<p>V\u00ec v\u1eady, trong b\u00e0i vi\u1ebft n\u00e0y, ch\u00fang ta s\u1ebd t\u00ecm hi\u1ec3u k\u1ef9 h\u01a1n v\u1ec1 <strong>Telemarketing l\u00e0 g\u00ec<\/strong> v\u00e0 s\u1ef1 kh\u00e1c nhau gi\u1eefa Telemarketing v\u00e0 Telesale. B\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng ch\u01b0a? H\u00e3y c\u00f9ng m\u00ecnh kh\u00e1m ph\u00e1 nh\u00e9!<\/p>\n<h2>Telemarketing l\u00e0 g\u00ec?<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20500%20313&#039;%3E%3C\/svg%3E\" alt=\"telemarketing\" \/><\/p>\n<p>Telesale l\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00e3 t\u1ed3n t\u1ea1i t\u1eeb l\u00e2u, trong khi Telemarketing l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef m\u1edbi \u0111\u01b0\u1ee3c kh\u00e1m ph\u00e1 sau n\u00e0y. Trong Telemarketing, Telesale l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng.<\/p>\n<p>Telemarketing \u0111\u01a1n gi\u1ea3n l\u00e0 vi\u1ec7c ti\u1ebfp th\u1ecb s\u1ea3n ph\u1ea9m th\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i. C\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t chuy\u00ean vi\u00ean Telemarketing bao g\u1ed3m gi\u1edbi thi\u1ec7u v\u00e0 cung c\u1ea5p th\u00f4ng tin s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng, kh\u01a1i g\u1ee3i nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1ea1o ra l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng cho c\u00f4ng ty. M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng c\u1ee7a Telemarketing l\u00e0 b\u00e1n s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>Tuy nhi\u00ean, Telemarketing v\u00e0 Telesale v\u1eabn c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t m\u00e0 kh\u00f4ng ph\u1ea3i ai c\u0169ng bi\u1ebft. C\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n<ul>\n<li>\n<p>Telemarketing: L\u00e0 b\u1ed9 ph\u1eadn gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 thu th\u1eadp th\u00f4ng tin, ph\u1ea3n h\u1ed3i, \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p v\u00e0 t\u1ea1o ra c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng th\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i. Telemarketing truy\u1ec1n th\u00f4ng th\u00f4ng tin s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng s\u1ebd bi\u1ebft th\u00eam v\u1ec1 th\u00f4ng tin c\u1ee7a doanh nghi\u1ec7p th\u00f4ng qua Telemarketing v\u00e0 h\u00e0nh \u0111\u1ed9ng mua h\u00e0ng t\u1eeb \u0111\u00f3.<\/p>\n<\/li>\n<li>\n<p>Telesale: L\u00e0 b\u1ed9 ph\u1eadn chuy\u00ean b\u00e1n h\u00e0ng th\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i. Telesale \u0111\u1ea3m nh\u1eadn b\u01b0\u1edbc cu\u1ed1i c\u00f9ng trong qu\u00e1 tr\u00ecnh ch\u1ed1t h\u1ee3p \u0111\u1ed3ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<\/li>\n<\/ul>\n<h2>S\u1ef1 quan tr\u1ecdng c\u1ee7a Telemarketing trong doanh nghi\u1ec7p<\/h2>\n<p>Telemarketing \u0111\u00f3ng vai tr\u00f2 c\u1ef1c k\u1ef3 quan tr\u1ecdng trong b\u1ed9 m\u00e1y doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t trong th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh gay g\u1eaft ng\u00e0y nay. Vai tr\u00f2 c\u1ee7a Telemarketing bao g\u1ed3m:<\/p>\n<ul>\n<li>Thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 x\u1eed l\u00fd nhanh ch\u00f3ng.<\/li>\n<li>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<li>Truy\u1ec1n th\u00f4ng th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a doanh nghi\u1ec7p tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/li>\n<li>X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng t\u01b0\u01a1ng t\u00e1c.<\/li>\n<li>T\u1ed1i \u01b0u h\u00f3a c\u00f4ng cu\u1ed9c b\u00e1n h\u00e0ng v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian, c\u00f4ng s\u1ee9c v\u00e0 chi ph\u00ed c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n<h2>M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a Telemarketing<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20500%20334&#039;%3E%3C\/svg%3E\" alt=\"telemarketing\" \/><\/p>\n<p>B\u1ea1n \u0111\u1ecdc \u0111\u1ebfn \u0111\u00e2y c\u00f3 th\u1ec3 s\u1ebd th\u1eafc m\u1eafc v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean Telemarketing l\u00e0 g\u00ec. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u00f4 t\u1ea3 chi ti\u1ebft v\u1ec1 c\u00f4ng vi\u1ec7c n\u00e0y:<\/p>\n<ul>\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i.<\/li>\n<li>Li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng qua \u0111i\u1ec7n tho\u1ea1i, gi\u1edbi thi\u1ec7u th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng gi\u1ea3i \u0111\u00e1p th\u00f4ng tin v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, t\u00ednh n\u0103ng, gi\u00e1 c\u1ea3 s\u1ea3n ph\u1ea9m, v.v.<\/li>\n<li>Thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u1ec3 d\u1ec5 d\u00e0ng ch\u1ed1t \u0111\u01a1n.<\/li>\n<li>G\u1ecdi \u0111i\u1ec7n th\u0103m kh\u00e1ch h\u00e0ng v\u00e0 thu th\u1eadp \u00fd ki\u1ebfn ph\u1ea3n h\u1ed3i sau khi s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m.<\/li>\n<li>Thu th\u1eadp th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1ea1o t\u1ec7p kh\u00e1ch h\u00e0ng v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/li>\n<li>Ti\u1ebfp nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 chuy\u1ec3n cho b\u1ed9 ph\u1eadn giao h\u00e0ng.<\/li>\n<li>Ph\u1ed1i h\u1ee3p kh\u1ea3o s\u00e1t theo y\u00eau c\u1ea7u.<\/li>\n<li>Cung c\u1ea5p t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o v\u00e0 th\u00f4ng tin s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 k\u00edch th\u00edch nhu c\u1ea7u mua h\u00e0ng.<\/li>\n<li>\u0110\u1eb7t l\u1ecbch h\u1eb9n gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n.<\/li>\n<li>H\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u1ea1t \u0111\u00fang ch\u1ec9 ti\u00eau c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n<h2>Hai h\u00ecnh th\u1ee9c Telemarketing ph\u1ed5 bi\u1ebfn hi\u1ec7n nay<\/h2>\n<p>Hi\u1ec7n nay, c\u00f3 hai h\u00ecnh th\u1ee9c Telemarketing ch\u00ednh tr\u00ean th\u1ecb tr\u01b0\u1eddng, m\u1ed7i h\u00ecnh th\u1ee9c \u0111\u1ea3m nhi\u1ec7m m\u1ed9t c\u00f4ng vi\u1ec7c kh\u00e1c nhau, nh\u01b0ng m\u1ee5c ti\u00eau chung v\u1eabn l\u00e0 \u0111\u1ea3m b\u1ea3o ho\u1ea1t \u0111\u1ed9ng su\u00f4n s\u1ebb v\u00e0 t\u0103ng l\u1ee3i nhu\u1eadn cho doanh nghi\u1ec7p. Hai h\u00ecnh th\u1ee9c \u0111\u00f3 l\u00e0:<\/p>\n<h3>Inbound Telemarketing<\/h3>\n<p>Inbound Telemarketing, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 g\u1ecdi \u0111\u1ebfn, l\u00e0 v\u1ecb tr\u00ed h\u1ed7 tr\u1ee3 nh\u1eadn cu\u1ed9c g\u1ecdi, x\u1eed l\u00fd th\u00f4ng tin \u0111\u1ea7u v\u00e0o. H\u00ecnh th\u1ee9c n\u00e0y th\u00edch h\u1ee3p cho c\u00e1c s\u1ea3n ph\u1ea9m ti\u00eau d\u00f9ng th\u1ef1c t\u1ebf, ghi nh\u1eadn \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p t\u1eeb kh\u00e1ch h\u00e0ng v\u00e0 cung c\u1ea5p h\u1ed7 tr\u1ee3 gi\u1ea3i quy\u1ebft th\u1eafc m\u1eafc v\u1ec1 s\u1ea3n ph\u1ea9m.<\/p>\n<h3>Outbound Telemarketing<\/h3>\n<p>Outbound Telemarketing, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 g\u1ecdi ra, c\u00f3 nhi\u1ec1u h\u00ecnh th\u1ee9c kh\u00e1c nhau nh\u01b0 Telesales, kh\u1ea3o s\u00e1t \u0111i\u1ec7n tho\u1ea1i, truy\u1ec1n th\u00f4ng s\u1ef1 ki\u1ec7n, kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng, v.v. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed \u0111a d\u1ea1ng v\u00e0 \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong b\u00e1n h\u00e0ng th\u00f4ng qua \u0111i\u1ec7n tho\u1ea1i.<\/p>\n<h2>K\u1ef9 n\u0103ng v\u00e0 t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3<\/h2>\n<p>Telemarketing l\u00e0 c\u00f4ng vi\u1ec7c &#8220;\u0111a n\u0103ng&#8221;, y\u00eau c\u1ea7u ng\u01b0\u1eddi l\u00e0m c\u00f3 m\u1ed9t s\u1ed1 t\u1ed1 ch\u1ea5t nh\u1ea5t \u0111\u1ecbnh, b\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u1ea7n r\u00e8n luy\u1ec7n m\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng sau \u0111\u1ec3 ph\u00e1t tri\u1ec3n trong vai tr\u00f2 n\u00e0y:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.w3.org\/2000\/svg&#039;%20viewBox=&#039;0%200%20500%20313&#039;%3E%3C\/svg%3E\" alt=\"nh\u00e2n vi\u00ean telemarketing\" \/><\/p>\n<ul>\n<li>K\u1ef9 n\u0103ng l\u1eafng nghe: L\u1eafng nghe kh\u00e1ch h\u00e0ng v\u00e0 hi\u1ec3u r\u00f5 v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p.<\/li>\n<li>K\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c v\u00e0 \u0111\u00e0m ph\u00e1n: Th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng thuy\u1ebft tr\u00ecnh v\u00e0 ph\u00e2n t\u00edch \u0111\u1ec3 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng.<\/li>\n<li>K\u1ef9 n\u0103ng th\u00edch \u1ee9ng: Nhanh ch\u00f3ng th\u00edch nghi v\u1edbi nhi\u1ec1u t\u00ecnh hu\u1ed1ng v\u00e0 nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin quan tr\u1ecdng t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<li>K\u1ef9 n\u0103ng s\u1eed d\u1ee5ng thi\u1ebft b\u1ecb tin h\u1ecdc: S\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o c\u00e1c ph\u1ea7n m\u1ec1m CRM \u0111\u1ec3 qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/li>\n<li>Kh\u1ea3 n\u0103ng ch\u1ecbu \u00e1p l\u1ef1c: Ch\u1ecbu \u0111\u01b0\u1ee3c t\u1eeb ch\u1ed1i v\u00e0 \u00e1p l\u1ef1c t\u1eeb kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<h2>N\u00ean hay kh\u00f4ng n\u00ean l\u00e0m Telemarketing?<\/h2>\n<p>R\u00f5 r\u00e0ng, Telemarketing kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng th\u00edch ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi ho\u1eb7c kh\u00f4ng th\u00edch tr\u00f2 chuy\u1ec7n. Tuy nhi\u00ean, n\u1ebfu b\u1ea1n l\u00e0 ng\u01b0\u1eddi th\u00edch giao ti\u1ebfp, b\u00e1n h\u00e0ng v\u00e0 mu\u1ed1n \u0111\u1ea1t thu nh\u1eadp kh\u00f4ng gi\u1edbi h\u1ea1n, Telemarketing ch\u1eafc ch\u1eafn l\u00e0 c\u00f4ng vi\u1ec7c d\u00e0nh cho b\u1ea1n.<\/p>\n<p>Telemarketing c\u0169ng c\u00f3 c\u00e1c ch\u1ebf \u0111\u1ed9 ph\u00fac l\u1ee3i ph\u00f9 h\u1ee3p nh\u01b0 b\u1ea3o hi\u1ec3m y t\u1ebf, b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i, v\u00e0 ch\u1ebf \u0111\u1ed9 ngh\u1ec9 ph\u00e9p theo quy \u0111\u1ecbnh.<\/p>\n<h2>L\u00e0m Telemarketing c\u00f3 thu nh\u1eadp l\u00e0 bao nhi\u00eau?<\/h2>\n<p>Th\u1ef1c t\u1ebf cho th\u1ea5y m\u1ee9c l\u01b0\u01a1ng c\u1ee7a Telemarketing kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n. M\u1ee9c l\u01b0\u01a1ng c\u1ee7a nh\u00e2n vi\u00ean Telemarketing th\u01b0\u1eddng bao g\u1ed3m l\u01b0\u01a1ng c\u1ee9ng, l\u01b0\u01a1ng ho\u00e0n th\u00e0nh KPI v\u00e0 ph\u1ee5 c\u1ea5p (n\u1ebfu c\u00f3). M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n dao \u0111\u1ed9ng t\u1eeb 3 tri\u1ec7u \u0111\u1ebfn 8 tri\u1ec7u tu\u1ef3 thu\u1ed9c v\u00e0o kinh nghi\u1ec7m c\u1ee7a \u1ee9ng vi\u00ean. C\u00e1c v\u1ecb tr\u00ed qu\u1ea3n l\u00fd c\u1ee7a Telemarketing th\u01b0\u1eddng c\u00f3 m\u1ee9c l\u01b0\u01a1ng tr\u00ean 10 tri\u1ec7u.<\/p>\n<p>V\u1edbi kinh nghi\u1ec7m l\u00e0m Telemarketing v\u00e0 \u0111\u1ea1t th\u00e0nh t\u00edch t\u1ed1t, thu nh\u1eadp trung b\u00ecnh c\u00f3 th\u1ec3 t\u1eeb 15 \u0111\u1ebfn 20 tri\u1ec7u. Tuy nhi\u00ean, n\u1ebfu l\u00e0m t\u1ed1t h\u01a1n, thu nh\u1eadp s\u1ebd cao h\u01a1n v\u00ec kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n.<\/p>\n<h2>K\u1ebft lu\u1eadn<\/h2>\n<p>B\u00e0i vi\u1ebft \u0111\u00e3 gi\u00fap b\u1ea1n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 Telemarketing v\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi Telesale. N\u1ebfu b\u1ea1n th\u00edch giao ti\u1ebfp, l\u00e0m vi\u1ec7c v\u1edbi con s\u1ed1 v\u00e0 mong mu\u1ed1n c\u00f3 thu nh\u1eadp kh\u00f4ng gi\u1edbi h\u1ea1n, Telemarketing ch\u1eafc ch\u1eafn l\u00e0 c\u00f4ng vi\u1ec7c ph\u00f9 h\u1ee3p v\u1edbi b\u1ea1n.<\/p>\n<p>\u0110\u1ec3 t\u00ecm vi\u1ec7c Telemarketing ph\u00f9 h\u1ee3p, b\u1ea1n c\u00f3 th\u1ec3 tham gia v\u00e0o c\u1ed9ng \u0111\u1ed3ng c\u1ee7a ch\u00fang t\u00f4i t\u1ea1i MH Group. Ch\u00fang t\u00f4i cam k\u1ebft gi\u00fap b\u1ea1n t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c v\u1edbi m\u1ee9c thu nh\u1eadp \u0111\u00e1ng m\u01a1 \u01b0\u1edbc!<\/p>\n<p><em>Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i <a href=\"https:\/\/mhgvietnam.com\/en\/\">t\u1ea1i \u0111\u00e2y<\/a> \u0111\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin v\u1ec1 MH Group.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>B\u1ea1n c\u00f3 \u0111ang t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c h\u00ecnh th\u1ee9c marketing v\u00e0 \u0111\u00e3 nghe \u0111\u1ebfn c\u1ee5m t\u1eeb Telemarketing? \u0110\u00fang kh\u00f4ng? Th\u1eadt th\u00fa v\u1ecb, v\u00ec Telemarketing l\u00e0 m\u1ed9t v\u1ecb tr\u00ed kh\u00e1 ph\u1ed5 bi\u1ebfn tr\u00ean c\u00e1c s\u00e0n tuy\u1ec3n d\u1ee5ng. Tuy nhi\u00ean, c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi v\u1eabn ch\u01b0a ph\u00e2n bi\u1ec7t r\u00f5 s\u1ef1 kh\u00e1c nhau gi\u1eefa Telemarketing v\u00e0 Telesale. V\u00ec [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5831,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-5448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-truyen-thong"],"_links":{"self":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/comments?post=5448"}],"version-history":[{"count":1,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5448\/revisions"}],"predecessor-version":[{"id":5589,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/5448\/revisions\/5589"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media\/5831"}],"wp:attachment":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media?parent=5448"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/categories?post=5448"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/tags?post=5448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}