{"id":6491,"date":"2023-11-06T14:35:21","date_gmt":"2023-11-06T07:35:21","guid":{"rendered":"https:\/\/mhgvietnam.com\/?p=6491"},"modified":"2023-11-06T14:35:23","modified_gmt":"2023-11-06T07:35:23","slug":"jira-mot-phan-mem-quan-ly-du-an-hieu-qua","status":"publish","type":"post","link":"https:\/\/mhgvietnam.com\/en\/jira-mot-phan-mem-quan-ly-du-an-hieu-qua\/","title":{"rendered":"Jira: M\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<p>C\u00e1ch qu\u1ea3n l\u00fd c\u00e1c d\u1ef1 \u00e1n doanh nghi\u1ec7p trong th\u1eddi \u0111\u1ea1i 4.0 \u0111ang l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng \u0111\u01b0\u1ee3c nhi\u1ec1u ch\u1ee7 doanh nghi\u1ec7p quan t\u00e2m. V\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 \u0111ang r\u1ea5t \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng l\u00e0 Jira. V\u1eady Jira l\u00e0 g\u00ec? H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u chi ti\u1ebft v\u1ec1 Jira trong b\u00e0i vi\u1ebft n\u00e0y.<\/p>\n<h2>1. Jira l\u00e0 g\u00ec?<\/h2>\n<p>Jira \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn l\u00e0 m\u1ed9t \u1ee9ng d\u1ee5ng theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, gi\u00fap ph\u00e1t hi\u1ec7n k\u1ecbp th\u1eddi l\u1ed7i v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh. Jira \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi c\u00f4ng ty ph\u1ea7n m\u1ec1m Atlassian c\u1ee7a Australia. V\u1edbi tr\u1ecdng t\u00e2m l\u00e0 k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c, Jira gi\u00fap c\u00e1c doanh nghi\u1ec7p \u00e1p d\u1ee5ng ngay v\u00e0o c\u00e1c d\u1ef1 \u00e1n \u0111ang tri\u1ec3n khai.<\/p>\n<h2>2. T\u00ednh n\u0103ng c\u1ee7a Jira<\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 t\u00ednh n\u0103ng c\u01a1 b\u1ea3n c\u1ee7a Jira:<\/p>\n<ul>\n<li>H\u1ed7 tr\u1ee3 doanh nghi\u1ec7p qu\u1ea3n l\u00fd v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n.<\/li>\n<li>Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, t\u00ednh n\u0103ng, l\u1ed7i v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n.<\/li>\n<li>S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef truy v\u1ea5n JIRA \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin d\u1ef1 \u00e1n nhanh ch\u00f3ng.<\/li>\n<li>X\u00e2y d\u1ef1ng quy tr\u00ecnh l\u00e0m vi\u1ec7c cho t\u1eebng d\u1ef1 \u00e1n.<\/li>\n<li>Cung c\u1ea5p b\u00e1o c\u00e1o th\u1ed1ng k\u00ea d\u01b0\u1edbi d\u1ea1ng bi\u1ec3u \u0111\u1ed3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a t\u1eebng d\u1ef1 \u00e1n v\u00e0 \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<li>T\u00edch h\u1ee3p d\u1ec5 d\u00e0ng v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c nh\u01b0 Email, RSS, Excel, v.v.<\/li>\n<li>H\u1ed7 tr\u1ee3 ch\u1ea1y tr\u00ean h\u1ea7u h\u1ebft c\u00e1c n\u1ec1n t\u1ea3ng ph\u1ea7n c\u1ee9ng, c\u01a1 s\u1edf d\u1eef li\u1ec7u v\u00e0 h\u1ec7 \u0111i\u1ec1u h\u00e0nh.<\/li>\n<\/ul>\n<h2>3. L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng Jira<\/h2>\n<p>N\u1ebfu b\u1ea1n \u0111ang ng\u1eadp ng\u1eebng kh\u00f4ng bi\u1ebft n\u00ean s\u1eed d\u1ee5ng Jira cho d\u1ef1 \u00e1n c\u1ee7a m\u00ecnh hay kh\u00f4ng, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c s\u1eed d\u1ee5ng Jira:<\/p>\n<ul>\n<li>L\u1ef1a ch\u1ecdn nhi\u1ec1u lo\u1ea1i d\u1ef1 \u00e1n v\u1edbi t\u1eebng m\u1ee5c \u0111\u00edch kh\u00e1c nhau.<\/li>\n<li>D\u1ec5 d\u00e0ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 ph\u00e2n chia nhi\u1ec7m v\u1ee5 cho c\u00e1c th\u00e0nh vi\u00ean.<\/li>\n<li>Gi\u00fap doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3.<\/li>\n<li>Qu\u1ea3n l\u00fd nhi\u1ec1u d\u1ef1 \u00e1n c\u00f9ng m\u1ed9t l\u00fac.<\/li>\n<li>H\u1ed7 tr\u1ee3 t\u00ecm ki\u1ebfm th\u00f4ng tin nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c.<\/li>\n<li>T\u1ea1o b\u00e1o c\u00e1o ph\u00e2n t\u00edch d\u1ef1a tr\u00ean t\u00ecnh h\u00ecnh c\u1ee7a d\u1ef1 \u00e1n.<\/li>\n<li>Cung c\u1ea5p h\u01a1n 950 add-on \u0111\u1ec3 s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao.<\/li>\n<li>Giao di\u1ec7n Jira th\u00e2n thi\u1ec7n v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng.<\/li>\n<\/ul>\n<h2>4. C\u00e1c th\u00e0nh ph\u1ea7n c\u01a1 b\u1ea3n c\u1ee7a Jira<\/h2>\n<p>C\u00e1c th\u00e0nh ph\u1ea7n c\u01a1 b\u1ea3n c\u1ee7a Jira g\u1ed3m:<\/p>\n<ul>\n<li>Roles: X\u00e1c \u0111\u1ecbnh th\u00e0nh vi\u00ean tham gia v\u00e0o d\u1ef1 \u00e1n.<\/li>\n<li>Issue: G\u1ed3m c\u00e1c task, bug, t\u00ednh n\u0103ng ho\u1eb7c b\u1ea5t k\u1ef3 type kh\u00e1c c\u1ee7a c\u00f4ng vi\u1ec7c.<\/li>\n<li>Project: Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 ph\u00e2n quy\u1ec1n approve worklog.<\/li>\n<li>Component: S\u1ea3n ph\u1ea9m c\u1ee7a d\u1ef1 \u00e1n.<\/li>\n<li>Workflow: Quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 ch\u1ee9c n\u0103ng.<\/li>\n<li>Priority: M\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a defect.<\/li>\n<li>Status: \u0110\u1ea1i di\u1ec7n cho c\u00e1c v\u1ecb tr\u00ed c\u1ee7a v\u1ea5n \u0111\u1ec1 trong workflow.<\/li>\n<li>Resolution: T\u00ecnh tr\u1ea1ng c\u1ee7a issue.<\/li>\n<\/ul>\n<h2>5. \u01afu v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Jira<\/h2>\n<p>Nh\u01b0 b\u1ea5t k\u1ef3 ph\u1ea7n m\u1ec1m n\u00e0o kh\u00e1c, Jira c\u0169ng c\u00f3 \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m ri\u00eang. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 \u01b0u v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Jira:<\/p>\n<h3>5.1 \u01afu \u0111i\u1ec3m<\/h3>\n<ul>\n<li>T\u00ednh n\u0103ng ph\u00e2n quy\u1ec1n hi\u1ec7u qu\u1ea3 gi\u00fap b\u1ea3o m\u1eadt th\u00f4ng tin d\u1ef1 \u00e1n.<\/li>\n<li>D\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c.<\/li>\n<li>M\u1edf r\u1ed9ng v\u00e0 t\u00edch h\u1ee3p Jira v\u00e0o h\u1ec7 th\u1ed1ng hi\u1ec7n t\u1ea1i.<\/li>\n<li>S\u1eed d\u1ee5ng HTML v\u00e0 t\u01b0\u01a1ng th\u00edch v\u1edbi c\u00e1c tr\u00ecnh duy\u1ec7t ph\u1ed5 bi\u1ebfn.<\/li>\n<li>H\u1ed7 tr\u1ee3 ch\u1ea1y tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng ph\u1ea7n c\u1ee9ng v\u00e0 h\u1ec7 \u0111i\u1ec1u h\u00e0nh.<\/li>\n<li>Th\u00e2n thi\u1ec7n v\u1edbi l\u1eadp tr\u00ecnh vi\u00ean.<\/li>\n<\/ul>\n<h3>5.2 Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/h3>\n<ul>\n<li>Chi ph\u00ed ph\u1ea7n m\u1ec1m Jira kh\u00e1 cao.<\/li>\n<li>Th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u00e0i \u0111\u1eb7t v\u00e0 thi\u1ebft l\u1eadp.<\/li>\n<li>Ng\u00f4n ng\u1eef ch\u00ednh l\u00e0 ti\u1ebfng Anh v\u00e0 c\u00f3 nhi\u1ec1u thu\u1eadt ng\u1eef kh\u00f3 s\u1eed d\u1ee5ng.<\/li>\n<li>Quy tr\u00ecnh l\u00e0m vi\u1ec7c ph\u1ee9c t\u1ea1p \u0111\u00f2i h\u1ecfi ng\u01b0\u1eddi d\u00f9ng c\u00f3 ki\u1ebfn th\u1ee9c tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng.<\/li>\n<\/ul>\n<h2>6. Thu\u1eadt ng\u1eef th\u00f4ng d\u1ee5ng khi s\u1eed d\u1ee5ng Jira<\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 thu\u1eadt ng\u1eef th\u00f4ng d\u1ee5ng khi s\u1eed d\u1ee5ng Jira:<\/p>\n<ul>\n<li>Sprint: V\u00f2ng l\u1eb7p ng\u1eafn h\u1ea1n trong ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m.<\/li>\n<li>Backlog: Danh s\u00e1ch c\u00f4ng vi\u1ec7c c\u1ea7n th\u1ef1c hi\u1ec7n trong m\u1ed9t s\u1ea3n ph\u1ea9m ho\u1eb7c sprint.<\/li>\n<li>Scrum of Scrums: K\u1ef9 thu\u1eadt m\u1edf r\u1ed9ng quy m\u00f4 scrum.<\/li>\n<li>Board: C\u00f4ng c\u1ee5 hi\u1ec3n th\u1ecb ho\u1ea1t \u0111\u1ed9ng c\u00f4ng vi\u1ec7c trong m\u1ed9t quy tr\u00ecnh.<\/li>\n<li>Burndown Chart: Bi\u1ec3u \u0111\u1ed3 hi\u1ec3n th\u1ecb ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n trong m\u1ed9t sprint.<\/li>\n<li>Daily stand-up: Cu\u1ed9c h\u1ecdp nh\u1ecf tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/li>\n<li>Epic: User story l\u1edbn c\u1ea7n chia th\u00e0nh story nh\u1ecf h\u01a1n.<\/li>\n<li>Swimlane: Categorize c\u00f4ng vi\u1ec7c \u0111\u1ec3 qu\u1ea3n l\u00fd.<\/li>\n<li>Velocity: \u0110o l\u01b0\u1eddng kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t \u0111\u1ed9i.<\/li>\n<li>Cumulative Flow Diagram (CFD): Hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i c\u00f4ng vi\u1ec7c trong th\u1eddi gian.<\/li>\n<li>Iteration: D\u1ef1 \u00e1n \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n l\u1eb7p \u0111i l\u1eb7p l\u1ea1i.<\/li>\n<li>Wallboard: Hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u quan tr\u1ecdng v\u1ec1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed9i development.<\/li>\n<\/ul>\n<h2>7. C\u00e1c b\u00e1o c\u00e1o trong Jira<\/h2>\n<p>Jira cung c\u1ea5p nhi\u1ec1u lo\u1ea1i b\u00e1o c\u00e1o kh\u00e1c nhau cho qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, bao g\u1ed3m b\u00e1o c\u00e1o Agile, b\u00e1o c\u00e1o d\u1ef1 b\u00e1o v\u00e0 qu\u1ea3n l\u00fd, b\u00e1o c\u00e1o ph\u00e2n t\u00edch Issue.<\/p>\n<h2>8. C\u00e1c s\u1ea3n ph\u1ea9m Jira<\/h2>\n<p>Hi\u1ec7n t\u1ea1i, Jira c\u00f3 nhi\u1ec1u s\u1ea3n ph\u1ea9m tr\u00ean n\u1ec1n t\u1ea3ng ph\u1ea7n m\u1ec1m, bao g\u1ed3m Jira Service Desk, Jira Core, Jira Software v\u00e0 Jira Align. M\u1ed7i s\u1ea3n ph\u1ea9m \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a c\u00e1c nh\u00f3m c\u00f4ng vi\u1ec7c kh\u00e1c nhau trong doanh nghi\u1ec7p.<\/p>\n<h2>9. B\u01b0\u1edbc l\u00e0m vi\u1ec7c tr\u00ean Jira cho ng\u01b0\u1eddi m\u1edbi s\u1eed d\u1ee5ng<\/h2>\n<p>\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi m\u1edbi s\u1eed d\u1ee5ng Jira, c\u00f3 4 b\u01b0\u1edbc c\u01a1 b\u1ea3n \u0111\u1ec3 l\u00e0m vi\u1ec7c tr\u00ean n\u1ec1n t\u1ea3ng n\u00e0y:<\/p>\n<ol>\n<li>T\u1ea1o issue: \u0110i\u1ec1n th\u00f4ng tin c\u1ea7n thi\u1ebft v\u00e0 t\u1ea1o issue.<\/li>\n<li>Sao ch\u00e9p issue: Sao ch\u00e9p issue hi\u1ec7n c\u00f3 v\u00e0 ch\u1ec9nh s\u1eeda th\u00f4ng tin.<\/li>\n<li>T\u00ecm ki\u1ebfm issue: T\u00ecm ki\u1ebfm issue nhanh ch\u00f3ng v\u00e0 thay \u0111\u1ed5i c\u00e1ch hi\u1ec3n th\u1ecb.<\/li>\n<li>T\u1ea1o b\u1ed9 l\u1ecdc: T\u1ea1o b\u1ed9 l\u1ecdc t\u00ecm ki\u1ebfm v\u00e0 t\u1ea1o b\u00e1o c\u00e1o d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 t\u00ecm ki\u1ebfm.<\/li>\n<\/ol>\n<p>V\u1edbi Jira, b\u1ea1n c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd v\u00e0 theo d\u00f5i d\u1ef1 \u00e1n m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, \u0111\u1ed3ng th\u1eddi t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 t\u0103ng n\u0103ng su\u1ea5t. \u0110\u1eebng qu\u00ean gh\u00e9 th\u0103m website c\u1ee7a MH Group \u0111\u1ec3 c\u1eadp nh\u1eadt th\u00f4ng tin m\u1edbi nh\u1ea5t v\u1ec1 tuy\u1ec3n d\u1ee5ng c\u00f4ng vi\u1ec7c.<\/p>","protected":false},"excerpt":{"rendered":"<p>C\u00e1ch qu\u1ea3n l\u00fd c\u00e1c d\u1ef1 \u00e1n doanh nghi\u1ec7p trong th\u1eddi \u0111\u1ea1i 4.0 \u0111ang l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng \u0111\u01b0\u1ee3c nhi\u1ec1u ch\u1ee7 doanh nghi\u1ec7p quan t\u00e2m. V\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 \u0111ang r\u1ea5t \u0111\u01b0\u1ee3c \u01b0a chu\u1ed9ng l\u00e0 Jira. V\u1eady Jira l\u00e0 g\u00ec? H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u chi ti\u1ebft v\u1ec1 Jira trong b\u00e0i [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6493,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-6491","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-nghe"],"_links":{"self":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/6491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/comments?post=6491"}],"version-history":[{"count":2,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/6491\/revisions"}],"predecessor-version":[{"id":6655,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/posts\/6491\/revisions\/6655"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media\/6493"}],"wp:attachment":[{"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/media?parent=6491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/categories?post=6491"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mhgvietnam.com\/en\/wp-json\/wp\/v2\/tags?post=6491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}